Description
Join M&S as a Customer Assistant in our Food section at Cheltenham Centrum, where you'll provide exceptional customer service, work effectively in a high-pressure environment, and contribute to driving sales growth.
As a Customer Assistant, you will:
- Deliver outstanding customer service, ensuring customers feel valued and supported
- Maintain a high level of product knowledge, particularly in M&S Food products, to make recommendations and drive sales
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals and maintain a positive store environment
- Adapt to changing demands and priorities, demonstrating flexibility and resilience
This is a part-time, late-night role working Monday, Friday, and Saturday from 19:00 to 23:00. Due to operational requirements, you may be required to work up to full-time hours during the weeks commencing 13th and 20th December.
A £3.00 per hour unsocial premium is paid for hours worked between 22:00 and 06:00.
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