Description
Join M&S as a Customer Assistant in our Food section at Cheltenham Centrum. You'll work late nights, Monday, Friday, and Saturday from 19:00-23:00. As a Christmas Customer Assistant, you may be required to work up to full-time hours in the weeks commencing 13th and 20th December.
In this role, you'll provide exceptional customer service, work effectively in a high-pressure environment, and utilise digital tools to enhance the customer experience. You'll be a resilient and committed brand ambassador, confidently recommending and selling our newest food products to customers.
Key responsibilities include:
- Delivering five-star service at pace
- Meeting strong customer demand
- Utilising digital tools such as the Sparks App and in-store devices
- Contributing to a positive, high-energy environment
- Adapting to changing demands of the retail environment
- Working across various areas of the store
As a Customer Assistant, you'll receive a £3.00 per hour unsocial premium for hours worked between 22:00-06:00.
M&S is committed to being an inclusive organisation, trusted and admired by colleagues, customers, and suppliers.
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