Description
Join M&S as a Customer Assistant in our Food section at Cheltenham Centrum. You'll be at the frontline of the UK's fastest-growing retailer, providing five-star service, recommending products, and driving sales growth.
Responsibilities:
- Deliver exceptional customer service in a high-pressure environment
- Utilize digital tools to enhance the customer experience
- Work collaboratively as part of a team to achieve sales goals
- Adapt to changing demands and priorities
- Provide knowledgeable recommendations on M&S Food products
Requirements:
- Ability to work through the night and flexible hours, including weekends
- Digital confidence and ability to use in-store devices
- Strong communication and interpersonal skills
- Resilience and commitment to delivering excellent customer service
Working Hours:
- Sunday: 22:00-06:00
- Tuesday: 22:00-06:00
- Saturday: 22:00-06:00
Note: This role involves working through the night, and applicants under 18 years old cannot be considered due to health and safety legislation.
Additional Information:
- £3.00 per hour unsocial premium for hours worked between 22:00-06:00
- Opportunity to work up to full-time hours during peak periods
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