Christmas Customer Assistant - Food - Bath Southgate

Join M&S as a Customer Assistant in our Food section at Bath Southgate, where you'll provide exceptional customer service, work effectively in a fast-paced environment, and support sales growth.

Your main responsibilities will include:

• Delivering outstanding customer service, ensuring customers feel valued
• Confidently recommending and selling M&S Food products
• Utilising digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
• Contributing to a positive team environment, supporting colleagues to meet customer demands
• Adapting to various areas of the store, embracing changing demands

As a Customer Assistant, you will:

• Thrive in a high-pressure environment, staying sharp and focused during busy periods
• Be digitally confident, using technology to drive sales and improve customer satisfaction
• Collaborate with colleagues to achieve sales goals and provide excellent customer service
• Embrace flexibility, working varied shifts and adapting to changing store demands

This is a part-time, seasonal role, working Sundays, Mondays, and Tuesdays, with potential to work up to full-time hours during peak periods.

M&S aims to be an inclusive organisation, committed to diversity and equal opportunities.