Description
Join our team at M&S as a Customer Assistant in our Clothing & Home section, where you'll become a champion of our stylish products, on-trend designs, and exceptional customer service.
You'll be a brand ambassador who’s ready to recommend our newest fashion items. Through remarkable service you'll make sure our customers feel truly valued every time they shop with us.
Key responsibilities include:
- Serving customers efficiently on the shop floor and at service points
- Keeping the store clean and tidy, ensuring that shelves are always stocked with product
- Monitoring and delivering on daily sales targets, priorities, promotions, and selling opportunities
- Proactively engaging with customers to understand their needs, making recommendations, and delivering remarkable service throughout their visit to store
- Building expert product knowledge to sell and recommend our products and services
We're looking for colleagues who have high levels of customer service, are committed to delivering excellent work with great attention to detail, and are open to and act upon feedback.
Benefits of working with us include:
- Competitive pay
- Opportunity to work in a fast-paced retail environment
- Training to utilise digital tools and communication channels
We're an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers.
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