Description
We're building a world of health around every individual , shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable and prioritize safety and quality in everything they do.
This role is the right hand to the SVP leading Healthcare Analytics. You will own the numbers that keep the organization funded and accountable, the processes that keep it running day to day, and the communications that share its success stories with senior leadership and colleagues.
Responsibilities:
- Financial stewardship: managing the capital and operating budget across the portfolio, track value realization and ROI against committed initiatives, and build the financial narrative for budget reviews with business partners.
- Operational rhythm: run the recruiting pipeline, manage onboarding so new colleagues get up to speed effectively, organize leadership onsite workshops, and have meeting cadence to drive transparency and engagement.
- Executive communication: produce executive-ready materials, including leadership updates and other communications to represent the organization's work with partners and stakeholders, both internal and external.
- Strategic planning and performance management support: partner on annual and mid-year planning cycles, including goal setting and tracking progress against commitments through scorecard and metrics updates.
- Talent management processes: run talent reviews and calibration, analyze Colleague Engagement survey results and drive the resulting action items, and support talent growth.
- Cross-functional coordination: serve as a connective point with peer Chiefs of Staff and the broader Digital, Data, Analytics and Technology organization to share best practices and coordinate updates.
- Issue resolution: identify and clear the blockers that slow down initiatives, escalating to the SVP as needed.
Requirements:
- 10+ years of business leadership experience, including as a Chief of Staff, with expertise in budget management, operational process development, and executive-level communications.
- 8+ years of Excel, analytics, and reporting experience, with strong financial acumen and a proven ability to track ROI, measure value realization, and deliver executive insights.
- 6+ years of experience managing and optimizing structured business processes, including recruiting operations, onboarding programs, and cross-functional governance, with a proven ability to drive execution and operational excellence.
- 6+ years of excellent written communication experience, with a proven ability to develop executive-ready materials with minimal guidance from senior leaders.
- 5+ years of experience thriving in fast-paced, matrixed organizations, with a proven ability to drive results independently and without direct team support.
Preferred Qualifications:
- Familiarity with a product-oriented way of working, including how teams organize around products, ownership, and delivery.
- Healthcare or insurance industry experience.
Education:
- Bachelor's degree required.
- MBA or Master's degree in a quantitative or business field preferred.
Pay Range: $131,500.00 - $303,195.00
Benefits: This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.
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