CHC Clinical Assessor

We are seeking a motivated CHC Clinical Assessor to join our Continuing Healthcare (CHC) and Complex Care Team. As a CHC Clinical Assessor, you will support adults with complex and long-term healthcare needs by undertaking assessments, coordinating care packages, and ensuring high-quality, person-centred care.

You will work closely with multidisciplinary teams, care providers, local authorities, and partner organisations to deliver safe, effective, and integrated care. The role also involves safeguarding, quality monitoring, risk management, and contributing to service improvement initiatives.

Main duties of the job:

• Undertake comprehensive assessments to identify healthcare needs and determine eligibility for NHS Continuing Healthcare.
• Develop, coordinate, and review person-centred care plans that promote positive outcomes and wellbeing.
• Manage a caseload of individuals with complex health needs, ensuring care remains safe, effective, and responsive.
• Act as an advocate for service users and families, ensuring their views and preferences are reflected in care planning.
• Work collaboratively with multidisciplinary teams, local authorities, care providers, and other stakeholders.
• Lead or contribute to case conferences, MDT meetings, and care reviews.
• Identify, assess, and manage risks, implementing safeguarding measures where required.
• Ensure safeguarding concerns are acted upon in line with local and national policies.
• Monitor the quality, effectiveness, and value of commissioned care packages.
• Maintain accurate and timely case records, assessments, and reports.
• Liaise with finance and commissioning colleagues regarding care package costs and placements.
• Contribute to quality improvement initiatives, service development, and the implementation of best practice.
• Provide specialist advice and support to colleagues, service users, and partners.
• Manage competing priorities effectively while working both independently and as part of a team.
• Support the management of appeals and complex cases in collaboration with the Clinical Lead.

About us: We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.

Benefits: We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.

Requirements:

• Educated to degree level or equivalent experience
• Current registration with professional body e.g. NMC and hold a clinical qualification e.g. Registered Nurse, Registered Learning Disability Nurse or Registered Mental Health Nurse, AHP
• Evidence of continuing professional development
• Ability to manage contentious or sensitive issues
• Ability to manage aggressive/antagonistic behaviour
• Ability to keep calm in a fast-paced environment
• Ability to analyse complex patient information and utilise as evidence to draw conclusions
• Conflict resolution
• Supervision and teaching of others