Case Manager

At Morgan & Morgan, we're seeking a Case Manager to join our team in Richmond, Virginia. As a Case Manager, you will be highly organized and able to work on a varied caseload, assisting attorneys in developing settlements, preparing documents, and corresponding with clients and providers.

Responsibilities:

• Interact with existing and potential clients via telephone and in-person
• Order medical records from providers and communicate with clients and providers during treatment
• Obtain necessary documents to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in case file management
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under attorney supervision
• Interact with attorneys and present case synopses when required
• Manage case files from intake to closing under attorney direction

Qualifications:

• Bachelor's degree (preferred)
• Prior experience as a Personal Injury Case Manager or 2+ years of experience as an insurance adjuster or pre-litigation paralegal
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies, and medical providers
• Multi-tasking, prioritization, and workload management skills
• Highly organized with strong writing and communication skills
• Extensive computer and database expertise, including Microsoft Word, Excel, Outlook, and typing at least 35 wpm

This is a full-time, on-site role with a salary range of $60,000-$90,000 USD. Morgan & Morgan offers an excellent benefits package, including medical and dental insurance, 401(k) plan, paid time off, and paid holidays.