Case Management Coordinator

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience. At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, and prioritize safety and quality in everything they do.

Job Summary: This is a full-time field-based telework position in Ohio, requiring travel within the assigned region of Central and Southeast Ohio to member homes and other requested member locations, up to 50% or more of the time. Applicants may reside within the Central/SE care coordination region of Ohio, preferably in one of the following counties: Athens, Ashland, Coshocton, Delaware, Fairfield, Fayette, Franklin, Gallia, Guernsey, Highland, Hocking, Holmes, Knox, Jackson, Licking, Meigs, Morgan, Morrow, Muskingum, Noble, Perry, Pickaway, Pike, Ross, Richland, Vinton, Washington, or Wayne.

Responsibilities:

• Utilize critical thinking and judgment to collaborate and inform the case management process, facilitating appropriate healthcare outcomes for members by providing care coordination, support, and education.
• Conduct comprehensive evaluations of referred members' needs and eligibility, recommending approaches to case resolution and/or meeting needs.
• Coordinate and implement assigned care plan activities, monitoring care plan progress.
• Consult with case managers, supervisors, Medical Directors, and other health/behavioral health programs to overcome barriers to meeting goals and objectives.
• Identify and escalate quality of care issues through established channels.
• Provide coaching, information, and support to empower members to make ongoing independent medical and/or healthy lifestyle choices.

Requirements:

• Bachelor's degree or non-licensed master-level clinician required.
• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with personal computers, keyboard, and multi-system navigation, and MS Office Suite applications.
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field.
• Reliable transportation required, with mileage reimbursed per company policy.

Benefits:

• Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Pay Range: $21.10 - $40.90 per hour