Case Management Coordinator

We are seeking a Case Management Coordinator to join our team in Ohio. The successful candidate will be responsible for collaborating and informing the case management process to facilitate appropriate healthcare outcomes for members. This is a full-time field-based telework position that requires travel within the assigned region of Western Ohio to member homes and other requested member locations, up to 50% or more of the time.

Responsibilities:

• Conduct comprehensive evaluations of referred member's needs/eligibility and recommend approaches to case resolution and/or meeting needs
• Coordinate and implement assigned care plan activities and monitor care plan progress
• Consult with case managers, supervisors, Medical Directors, and other health/behavioral health programs to overcome barriers to meeting goals and objectives
• Identify and escalate quality of care issues through established channels
• Utilize negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs
• Provide coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices

Requirements:

• 2+ years of experience in behavioral health, social services, or human services
• 2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications
• 2+ years of experience in children's mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field
• Bachelor's degree or master's degree in behavioral health, human services, health services, or public health

Benefits:

• Comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources