Case Management Coordinator

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

As a Case Management Coordinator at CVS Health, you will be responsible for telephonically and/or face-to-face assessing, planning, implementing, and coordinating all case management activities with members to evaluate their medical needs and facilitate their overall wellness.

Responsibilities

• Assess, plan, implement, and coordinate case management activities with members
• Evaluate medical needs of members and develop a proactive course of action to address issues
• Determine appropriate services and supports due to members' health needs, including prior authorisations, coordination with primary care physicians and skilled providers, condition management information, medication review, and community resources and supports

Requirements

• Bi-lingual, English and Spanish
• Reside in Kendall, Cutler Bay, Homestead, Florida area
• Willing and able to travel 75% of time to meet members face-to-face in Miami Dade county and surrounding areas in FL
• 1+ year of experience in behavioural health or a long-term care setting

Preferred Qualifications

• Ability to multitask, prioritise, and effectively adapt to a fast-paced changing environment
• Effective communication skills, both verbal and written
• Managed care experience
• Computer proficiency in Microsoft Word, Excel, and Outlook
• Case management and discharge planning experience

Education

• Bachelor's degree required, preferably in social work or a related field

Benefits

• Competitive salary ($21.10 - $40.90 per hour)
• Full benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs