Case Management Coordinator

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

At CVS Health, you'll be surrounded by colleagues who care deeply, innovate with purpose, hold themselves accountable, and prioritize safety and quality in everything they do.

Position Summary We are seeking a self-motivated, energetic, detail-oriented, highly organized, tech-savvy Case Management Coordinator to join our Case Management team in Homestead, FL.

Responsibilities As a Case Management Coordinator, you will be responsible for telephonically and/or face-to-face assessing, planning, implementing, and coordinating all case management activities with members to evaluate their medical needs and facilitate their overall wellness.

Key responsibilities include:

• Assessing and planning case management activities for members
• Implementing and coordinating care with primary care physicians, skilled providers, and community resources
• Conducting medication reviews and managing condition information
• Determining appropriate services and supports for members based on their health needs
• Developing proactive courses of action to address issues and enhance short- and long-term outcomes

Requirements

• Bilingual in English and Spanish
• Reside in Homestead, FL or surrounding areas
• 1+ year of experience in behavioral health or a long-term care setting
• Computer proficiency in Microsoft Word, Excel, and Outlook
• Willing and able to travel 50-75% of the time to meet members face-to-face in Miami-Dade County and surrounding areas

Preferred Qualifications

• Previous field case management and discharge planning experience
• Ability to multitask, prioritize, and adapt to a fast-paced changing environment
• Effective communication skills, both verbal and written
• Managed care experience

Education

• Bachelor's degree required, preferably in social work or a related field

Benefits This full-time position is eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources.

Salary The typical pay range for this role is $21.10 - $40.90 per hour.