Care Manager, Telephonic Behavioral Health Nurse 2

At Humana, caring is everything. You look after their members and patients, and they look after you. Humana Healthy Horizons focuses on helping people achieve their best health through partnerships with state and local governments, community-based organisations, and national partners.

As a Care Manager, Telephonic Behavioral Health Nurse 2, you will work as an Oklahoma-based, primarily telephonic care manager, assessing and evaluating enrollees' needs and requirements to achieve or maintain optimal wellness by guiding enrollees/families towards and facilitating interaction with appropriate resources for their care and wellbeing.

Responsibilities:

• Perform telephonic and face-to-face assessments and evaluations of members' needs and requirements to achieve and/or maintain an optimal wellness state.
• Ensure members are progressing towards desired outcomes by continuously monitoring care through assessments and/or evaluations.
• Create member care plans and understand department, segment, and organisational strategy and operating objectives.
• Employ a variety of strategies, approaches, and techniques to manage an enrollee's behavioural, physical, environmental, and psycho-social health needs.
• Identify and resolve barriers that hinder effective care and ensure continuous monitoring of assessments and evaluations.
• Collaborate with providers and community services to promote quality and cost-effective outcomes.

Requirements:

• Active Registered Nurse (RN) license, or a Licensed Master Level Social Worker (LCSW, LPC, LMFT).
• Minimum 1-year Behavioural Health clinical experience.
• 2 or more years of experience in in-home case or care management.
• Experience working with Medicaid and/or Medicare Enrollees to coordinate services, care needs, or benefits.
• Exceptional communication and interpersonal skills with the ability to quickly build rapport.
• Comprehensive knowledge of all Microsoft Office applications, including Word, Excel, and PowerPoint.

Benefits:

• Competitive benefits package, including medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Time off, including paid time off, company and personal holidays, paid parental and caregiver leave.
• Short-term and long-term disability, life insurance, and other opportunities.

Pay Range: $59,300 - $80,900 per year

Scheduled Weekly Hours: 40