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From the employer's careers site First seen 12 Nov 2026

Care Coach 1

Humana Jacksonville, FL Remote full-time

Salary

$53,700 - $72,600 per year

Apply on Humana

Description

The Care Coach 1 evaluates members' needs and requirements to achieve and/or maintain an optimal wellness state by guiding members/families toward and facilitating interaction with resources appropriate for the care and wellbeing of members.

This rewarding role allows you to spend time connecting with members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, spending quality time assessing their needs and barriers, and then connecting members with quality services to promote their ultimate well-being and drive health outcomes.

Responsibilities:

  • Visit Medicaid members in their homes, Assisted Living Facilities, and/or Long Term Care Facilities and other care settings – 75-90% local travel
  • Assess and evaluate members' needs and requirements to establish a member-specific care plan
  • Ensure members are receiving services in the least restrictive setting to achieve and/or maintain optimal well-being
  • Plan and implement interventions to meet those needs
  • Coordinate services, monitor and evaluate the case management plan against the member's personal goals
  • Guide members/families towards resources appropriate for their care

Requirements:

  • Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
  • Registered Nurse (RN), licensed in the state of Florida with at least 2 years of relevant experience
  • Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
  • Case Worker with a minimum of 6 years of Health Services/Case Management Experience
  • Prior experience with Medicare & Medicaid recipients
  • AHCA Fingerprint Required
  • Valid state driver's license and proof of personal vehicle liability insurance

Benefits:

  • Medical, dental, and vision benefits
  • 401(k) retirement savings plan
  • Time off (including paid time off, company and personal holidays, paid parental and caregiver leave)
  • Short-term and long-term disability
  • Life insurance

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Skills

Required

  • Health Services
  • Social Work
  • Psychology
  • Medicare
  • Medicaid
  • AHCA Fingerprint

Nice to have

  • Prior nursing home diversion or long-term care case management experience
  • Spanish
  • Electronic case note documentation
  • Geriatric population experience
  • Health promotion and coaching
  • Community health and social service agencies knowledge

Ready to apply?

You apply with the employer directly. Their original posting is here: https://humana.wd5.myworkdayjobs.com/en-US/Humana_External_Career_Site/job/Jacksonville-FL/Field-Care-Coordinator_R-435801

Apply on Humana