Broking Support Assistant

Howden is a global insurance group with employee ownership at its heart. Together, we have pushed the boundaries of insurance.

The Broking Support Assistant will carry out a range of administrative duties to support the work of their team and ensure that their activities are completed in accordance with the relevant Company and/or Group policies.

Responsibilities

• Under the direction of line manager and senior colleagues, determine priorities and activities to achieve business and personal goals
• Input into plans, as required, to ensure achievement of business goals
• Manage assigned projects and contribute to other projects as required
• Provide relevant management information to senior management
• Assist in the creation of broking, client and other types of documents
• Data entry and data computation on Company systems and Excel Spreadsheets
• Ensure up-to-date records are maintained at all times on the Company systems for the department
• Manage and utilize Document management systems, Archiving, Filing and other systems on behalf of the whole department
• Keep informed of all regulatory and legal changes which impact on the job role
• Respond appropriately to urgent issues as they arise
• Interpret instructions and issues arising, and implement actions according to policies and procedures
• Respond to the department's requirements as appropriate
• Respond to clients' requirements as appropriate
• Behave with all clients fairly and ethically
• Share information that could be beneficial to the Operating Entity/Group
• Actively undertake personal development to ensure up-to-date knowledge and understanding of best practice

Requirements

• Experience not essential, training will be given; however, preference will be given to applicants who have some experience of working in an office environment in an administrative capacity and a desire to work in insurance
• Basic technical knowledge of FCA regulations as they pertain to insurance intermediaries
• Understanding of processes and procedures within the insurance market
• Attention to detail with ability to produce accurate documentation and to file documents appropriately
• Ability to work effectively within a team
• Prioritisation and organisational skills
• Self-motivated
• Competent IT skills, including Microsoft Word, Excel and PowerPoint
• Ability to communicate effectively, both verbally and in writing, with internal and external stakeholders
• Able to undertake and demonstrate competence in technical training, as required by the industry regulator
• GCSE's (or equivalent) including English essential
• Technically proficient in MS Office software including Word and Excel

What we offer

• A career that you define
• Opportunities for personal development and growth
• A diverse and inclusive work environment
• Flexible working arrangements, including flexible hours and hybrid working
• Reasonable adjustments to ensure that our positions align well with your needs