Description
We are seeking an experienced and proactive Brokerage Team Leader (Children's) to join our Operational Commissioning Brokerage Team. This is a front-line service delivery role responsible for ensuring residents with support needs and carers receive the highest quality care and support arrangements.
As a Brokerage Team Leader, you will balance leadership, service delivery, and financial accountability:
- Team Leadership: Undertake the day-to-day supervision, planning, and organisation of a small team, motivating and supporting staff, and conducting regular one-to-one meetings and annual appraisals. You will also deputise for the Service Manager when required.
- Service & Caseload Management: Manage a personal caseload and deliver service activities within agreed standards. You will be responsible for identifying and securing appropriate placements and support services, utilising tools like CareCubed where appropriate.
- Negotiation & Commissioning: Regularly negotiate all aspects of service arrangements, including fees and start dates for home care, placements, day support, and transport, to ensure best use of resources. This includes ensuring services are commissioned or brokered within agreed budgets and obtaining the best value for the Council.
- Compliance & Improvement: Oversee and ensure compliance with commercial frameworks or block contracts. You will keep up to date with changes in policy/legislation/contractual requirements and identify improvements in your own work area to enhance service delivery.
- Crisis Management: Identify and respond to urgent or critical situations, liaising with professionals, providers, and relevant teams to ensure a timely and coordinated approach.
We are looking for a candidate who combines professional expertise with strong leadership skills:
- Experience: Experience in providing high-quality services to residents with care and support needs and carers.
- Knowledge: A strong understanding of the relevant legal, political, operational, and commercial aspects of brokerage, and a commitment to continually updating knowledge of Health and Social Care policies and legislation.
The salary for this role is GBP 43,449 - 53,919 per year.
As an organisation that values and nurtures talent, we’re committed to helping you fulfil your potential and will offer you a supportive, friendly and collaborative environment to grow and develop your career and skills.
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