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From the employer's careers site First seen 14 Nov 2026

Branch Operations Manager

The employer hasn't listed a salary.

Apply on RBC Dominion Securities

Description

The RBC Dominion Securities Management team located in downtown Edmonton is looking for a Branch Operations Manager to join their team!

The Branch Operations Manager fulfils a leadership role in the branch by providing operational and administrative support to the Branch Management Team and Advisor teams.

Responsibilities:

  • Implement Branch Manager's vision and ensure branch is efficiently and effectively managed.
  • Manage sales support staff within the branch.
  • Create schedules for and assist with training new branch support staff and coordinate ongoing training initiatives for existing branch staff.
  • Ensure employees are following proper procedures for licensing, outside activities and continuing education.
  • Take the lead on all aspects of onboarding and offboarding of support staff.
  • Work with Branch Management team on projects and branch initiatives.

Requirements:

  • Canadian Investment Regulatory Exam, CIRE.
  • Meticulous attention to detail and excellent time management skills.
  • Exceptional written and verbal communication skills in English.
  • A professional approach to all situations to create a positive working environment.
  • Ability to complete duties independently seeking out own answers and solutions.
  • Experience in Human Resources, Staffing and Training roles.

Nice-to-haves:

  • Knowledge of RBC Dominion Securities' systems and procedures, an asset.
  • Experience in the securities industry is an asset.

Benefits:

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.

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Skills

Required

  • Adaptability
  • Banking Products
  • Branch Banking
  • Communication
  • Cross-Selling
  • Customer Interactions
  • Customer Needs
  • Problem Management
  • Teller Operations

Ready to apply?

You apply with the employer directly. Their original posting is here: https://rbc.wd3.myworkdayjobs.com/en-US/RBCGLOBAL1/job/EDMONTON-Alberta-Canada/Branch-Operations-Manager_R-0000192656-2

Apply on RBC Dominion Securities