Behavioral Health Care Manager (Remote – U.S.)

We're building a world of health around every individual , shaping a more connected, convenient, and compassionate health experience.

We’re seeking a licensed Behavioral Health professional to join our remote care management team. In this role, you'll use your clinical expertise to support members with complex behavioral and physical health needs, helping them access the right care at the right time,while making a meaningful impact from home.

What You'll Do

• Conduct comprehensive behavioral and physical health assessments using clinical tools and data review
• Develop and coordinate individualized care plans aligned with member benefits and available resources
• Collaborate closely with providers and internal teams to ensure seamless, cost-effective care
• Provide crisis intervention and follow-up support for members experiencing behavioral health or medical crises
• Use Motivational Interviewing and advanced clinical judgment to reduce risk factors and improve outcomes
• Coordinate psychosocial wraparound services and community resources

Required Qualifications

• Active, unrestricted independent clinical license in your state (LCSW, LSW, LISW, LCPC, LPC, LP, LMFT, LMHC)
• 3+ years of post-master's direct clinical experience (hospital, outpatient, ambulatory, or similar setting)
• 3+ years of experience with mental health and substance use disorders
• Comfort providing care telephonically while documenting in real-time
• Strong Motivational Interviewing and technology skills

Preferred

• Crisis intervention experience
• Managed care or utilization review background
• Case management and discharge planning experience

Education

• Master's degree in Social Work or Counseling

Why Join Us

• 100% remote role within the United States
• Predictable weekday schedule,No nights, weekends, or holidays
• Opportunity to apply clinical expertise in a collaborative, mission-driven environment
• Make a direct impact on member outcomes without sacrificing work-life balance

Anticipated Weekly Hours 40

Time Type Full-time

Pay Range $60,522.00 - $129,615.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors. This position is eligible for a CVS Health bonus, commission, or short-term incentive program in addition to the base pay range listed above.

Benefits

This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.