Bank Mortuary Support worker

This is an exciting opportunity to join the Mortuary Team at Chelsea and Westminster and/or West Middlesex Hospital on a temporary basis to provide support where needed.

The post holder must have experience working with the deceased and be able to provide reassurance to families and friends that we will take good care of their loved ones in preparation for their final journey.

The post holder will support the running of the mortuary service at the hospital during periods of need, such as sickness, surge, or major incident, to ensure the mortuary team can continue to give a first-class service focused on caring for the bereaved across our sites.

The post holder will be responsible for assisting the site mortuary team with the smooth day-to-day running of the site mortuary, ensuring the development and delivery of a sensitive, responsive, and high-quality bereavement care service.

Main duties of the job

The post holder will interact with various stakeholders, including:

• Full mortuary team
• Medical Examiner Officers / Medical Examiners
• Chaplaincy
• Head of EPRR & BC
• Patients, relatives, friends, and visitors
• Portering staff
• Operational managers
• Medical and nursing staff
• Specialist teams, e.g., Infection, Prevention and Control, NWL Pathology, Palliative Care Team
• Funeral Directors
• Coroners and Coroner's Officers, Pathologists, and police
• Mortuary staff in other hospitals

Job responsibilities

Education and training

• GCSE in English and maths or equivalent experience
• Diploma level 2 or equivalent experience or willingness to complete through on-the-job training

Experience

• Experience caring for deceased patients in a compassionate manner
• Experience in dealing compassionately with bereaved relatives and friends in sometimes distressing situations
• Previous administrative experience

Person Specification

Essential

• GCSE in English and maths or equivalent experience
• Experience caring for deceased patients in a compassionate manner
• Experience in dealing compassionately with bereaved relatives and friends in sometimes distressing situations
• Previous administrative experience
• Written writing is legible
• Able to demonstrate computer literacy
• Articulate and clear telephone manner, response, and handover to colleague
• Able to demonstrate Infection control knowledge
• Knowledge of health and safety
• Physical ability to perform all relevant manual handling tasks

Desirable

• Diploma level 2 or equivalent experience or willingness to complete through on-the-job training
• Experience in working within the mortuary

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.

UK Registration

Applicants must have current UK professional registration.