Bank Clinical Support Worker - Bladder and Bowel

Join our Specialist Bladder & Bowel Care Team!

We are looking for a motivated, compassionate and enthusiastic individual to join our Adult Bladder & Bowel Care Service as a bank employee.

This is an excellent opportunity to become part of a dedicated specialist team, providing high-quality, patient-centred care to individuals experiencing bladder and bowel dysfunction.

Working alongside experienced registered nurses, you will play an important role in supporting patients to manage their continence needs, promoting independence, dignity and improving their overall quality of life.

As this is a community-based role, there is a requirement to hold a full, valid, UK driving licence and have access to a car to use for business purposes (unless you have a disability as defined by the Equality Act 2010).

Main duties of the job

• Patient Assessment and Care: Undertake continence assessments, including bladder scanning and urine testing where clinically indicated, supporting patients in their own homes and residential, nursing and care homes.
• Continence Management: Support patients with bladder and bowel dysfunction, providing appropriate care and guidance in line with agreed service protocols and clinical standards.
• Patient and Carer Education: Provide practical advice and training to patients, families, carers and care home staff on continence promotion and effective incontinence management.
• Training and Development: Work alongside registered nurses to support the delivery of bladder and bowel care training to Trust staff and other healthcare professionals.
• Clinical Support: Assess identified patients' continence needs under the direction of registered nurses, ensuring any changes or concerns regarding their condition are promptly reported.
• Promoting Patient Safety: Deliver care within your level of competence, following Trust policies and procedures, and promptly reporting any incidents or concerns to the registered nursing team.
• Health Promotion: Participate in bladder and bowel health promotion activities, supporting patients to maintain their independence, dignity and wellbeing.

About us

We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring skill, compassion and dedication to the people and communities who depend on us.

Benefits

• Competitive salary: £15.25 per hour
• Agenda for Change pay scheme
• Band 4
• Flexible working patterns

Person Specification

• Education/Qualification:
• Essential: Willingness to undertake training relevant to the post, has undertaken The Care certificate Programme, or willingness to undertake the Care certificate programme
• Desirable: Higher Professional Diploma in Health and Wellbeing (NVQ/QCF - Level 3) or a recognized equivalent course, GCSE grade A-C or equivalent in English and Maths.
• Experience:
• Essential: Experience of working in a health or social care setting, experience of working in a community setting, experience of working as part of a team, experience with the use of Microsoft Office and a variety of databases
• Desirable: Experience with the NHS patient information database (System One), previous experience in bladder and bowel dysfunction, previous experience in completing continence assessments, previous experience in bladder scanning, previous experience of assessing, fitting, and managing continence aids.
• Skills and Knowledge:
• Essential: Knowledge of NHS, demonstrate an acceptable level of numeracy and literacy, an awareness of risk management, knowledge of multi-agency services available and processes for referral, knowledge of the effects of the ageing process and the needs of vulnerable adults in relation to their health and well-being, excellent communication skills and ability to build effective relationships, self-management skills-managing time and workload, ability to work in a team and to supervise, support and educate others, ability to analyze, interpret and record data in a clear, and succinct manner, good analytical and problem-solving skills, to be able to promote the work of the team across the Trust, excellent oral and written communication and presentation skills, effective interpersonal, influencing and negotiating skills, ability to work under pressure, prioritize effectively and manage competing demands, with minimal supervision, adaptable, flexible, and proactive.