Description
This is an exciting opportunity to join us as an Urgent and Emergency Care Receptionist. The post holder will work as part of the UEC Administrative Team, providing a professional and welcoming front-of-house service across a range of UEC departments.
The role involves working flexibly across different departmental areas according to service needs, including Same Day Emergency Care (SDEC), Acute Medical Unit (AMU), Urgent Treatment Centre (UTC), and Emergency Department (ED).
Key responsibilities include:
- Acting as a receptionist, greeting and assisting patients, visitors, and staff
- Facilitating timely patient registrations and bookings into all departments
- Monitoring relevant administrative email inboxes and responding to queries
- Using the London Ambulance Service application to monitor patient arrivals
- Ensuring discharge letters and referrals are appropriately sent
- Assisting in the management of aggressive or abusive patients or their relatives
The Trust has over 3,500 members of staff and serves nearly half a million people. The salary for this role is £16.14 to £25.23 per hour.
Job Requirements:
- Good secondary education
- NHS experience or ability to utilise IT systems with in-depth knowledge of patient pathways and flow
- Worked within a reception/admin role for a minimum of 1 year
- Computer skills, including good knowledge of Word and Excel
- Ability to manage competing pressures, priorities, and deadlines
- Excellent organisational skills, including communication skills, both written and orally
For more fresh new jobs, check out yubhub.co.