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From the employer's careers site First seen 11 Nov 2026

Band 4 Clinical Pathway Navigator

Salary

£33262 to £36027 per year

Apply on Royal Free London NHS Foundation Trust

Description

We are seeking a Band 4 Clinical Pathway Navigator to join our team at Royal Free London NHS Foundation Trust.

The successful candidate will be responsible for managing referrals received by the specialty, working closely with clinicians to ensure that patients are placed on the correct clinical pathway.

Key responsibilities include:

  • Managing all correspondence for the department
  • Reviewing EPR through post navigation, uploading results, and identifying any escalated actions
  • Ensuring effective communication channels are in place for patients, families, and carers
  • Supporting the team in answering telephone calls and dealing with enquiries
  • Processing requests from clinicians for clinic changes, cancellations, and creations
  • Responding to requests from clinicians to type up urgent letters
  • Keeping patient demographics and contact details up to date on Cerner

The salary for this role is £33,262 to £36,027 per annum, inclusive of HCAS.

The Royal Free London NHS Foundation Trust offers a range of benefits, including flexible hours and generous benefits.

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Skills

Required

  • Previous experience of working with the public and/or patients in a healthcare environment
  • Experience of interaction with all levels of staff
  • Ability to use databases
  • Excellent written and verbal communication skills
  • Ability to learn and assimilate information quickly

Nice to have

  • Experience of managing and prioritising own workload and working to deadlines
  • Ability to confidently interact and share knowledge with staff at all levels
  • Knowledge of Cerner
  • Proof of continuous learning and development

Ready to apply?

You apply with the employer directly. Their original posting is here: https://www.jobs.nhs.uk/candidate/jobadvert/C9391-26-1984

Apply on Royal Free London NHS Foundation Trust