Associate Librarian

The Associate Librarian role at the Salt Lake City Public Library involves providing high-quality customer service, performing reference and circulation tasks, and supporting programming and outreach activities.

The Salt Lake City Public Library is an organisation that connects all people to free resources, knowledge, and one another to build a thriving community.

Primary Responsibilities

• Provide customer service assistance to library patrons, including responding to inquiries, providing reference and instruction, and readers advisory
• Interpret Library rules, policies, and procedures to the public
• Interact with patrons in person, by telephone, and electronically
• Assist patrons with the use of computers and technology
• Foster good working relationships with diverse people, including staff, patrons, volunteers, and vendors
• Accept assignments from supervisor, manager, or other Library staff in a professional and timely manner
• Perform a role in delivering high-quality library programs and services to community members under supervision
• Take on a leadership role when participating in committees or workgroups on activities that align with strategic goals
• Provide support with collection maintenance as assigned
• Create and maintain high-quality library displays
• Take a leadership role in mentoring staff with training and on assigned committees or workgroups
• Perform circulation tasks, including checking-in and checking-out library materials and processing patron hold requests
• Assist patrons with account activity and fines
• Handle cash transactions
• Perform material placement processes, including sorting and shelving library materials
• Retrieve materials from library book drop

Minimum Qualifications

• Completion of a Bachelor's Degree and one year related job experience or an equivalent combination of education and experience
• Enthusiasm to work with the public and a solid foundation in good customer service skills
• Excellent written and verbal communication skills, including presentation skills
• Intermediate knowledge of operating a computer and programs
• Ability to work days, nights, or weekends as scheduled
• If travel is required for library purposes, must have transportation

Preferred Qualifications

• General knowledge or experience with collection maintenance
• Spanish language and/or other non-English language skills

Working Environment

• Work is performed in an urban library environment
• Subject to repetitive movement; standing, walking, bending, reaching, and lifting of objects
• Must be able to lift/carry library materials, up to 50 lbs, and push/pull library carts
• Must have good hand mobility and coordination

Schedule

• Full-time 40 hours per week, including evenings and weekends