Associate Implementation Consultant

We're seeking an Associate Implementation Consultant to help enterprise customers get started with the Snyk platform. You'll support and deliver onboarding engagements, working with customer development and security teams to configure Snyk across their SDLC, CI/CD pipelines, and cloud infrastructure.

Job Summary As an Associate Implementation Consultant, you'll play a crucial role in ensuring the technical success of Snyk's customers. You'll work alongside Technical Success, Support, Sales, and Product teams to turn a customer's security goals into a deployed, measurable program.

Responsibilities

• Deliver onboarding engagements for customers with well-defined requirements
• Support senior consultants on larger and more complex implementations
• Configure and integrate the Snyk platform with customer source control, CI/CD, container, and cloud environments
• Join customer kick-offs, working sessions, and status reviews
• Answer customer questions about how Snyk works
• Keep accurate project plans, notes, and handoff documentation
• Use Snyk's onboarding playbooks and templates, and suggest improvements
• Troubleshoot common integration and configuration issues
• Help customer teams understand developer-first security practices
• Build your skills through regular coaching, shadowing, and Snyk's technical training and certification programs

Requirements

• 1+ years in technical consulting, professional services, technical support, or another customer-facing technical role
• Foundational knowledge of the SDLC and modern DevOps practices
• Familiarity with CI/CD and DevOps tooling
• Ability to manage your own tasks and deadlines across more than one customer project
• The ability to explain technical topics clearly to developers and other technical contacts
• Genuine interest in application security and belief that a developer-first approach is the right way to solve it
• A collaborative, customer-first approach and a willingness to ask questions, take feedback, and learn quickly
• Working fluency with AI-assisted tools
• Strong written and verbal communication, plus an organized approach to problem solving

Nice to Have

• Basic proficiency in a scripting language such as Python, JavaScript, or another modern language
• Prior experience in a support, solutions engineering, or technical account role for AppSec, CI, or DevSecOps products
• A security certification such as Security+, CSSLP, or CEH
• A Project Management Professional (PMP) or CAPM certification, or equivalent project management coursework
• A Computer Science degree or equivalent programming background