Associate Fraud Analyst

At DSIT we're all about improving people's lives by maximising the potential of science & technology.

We accelerate innovation, investment and productivity through world-class science, research and development.

We use technology for good by ensuring new and existing technologies are safely developed and deployed across the UK, with the benefits more widely shared.

We are driving forward a modern digital government which gives citizens a more satisfying experience and their time back.

We do all this to enable the Government's 5 national missions: kickstarting economic growth, making Britain a clean energy superpower, taking back our streets, breaking down barriers to opportunity and building an NHS fit for the future.

Above all, we focus on improving people's lives. Whether it's researching new treatments for disease, developing better batteries, reducing burdens through better public services, keeping children safe online, and much more, outcomes for citizens are at the heart of what we do.

As digital services become increasingly important to how citizens interact with government, it is essential that these services are secure, accessible and resilient to fraud. Effective digital identity solutions help people access government services more easily while supporting the identification, prevention and investigation of fraudulent activity.

The Digital Identity Programme works with departments and partners across government to improve how people access online public services.

Through the development of GOV.UK One Login, the programme aims to provide a simpler, more consistent way for people to prove their identity and access government services.

The programme supports a more joined-up approach to digital identity across government, helping improve the citizen experience, reduce duplication and strengthen the protection of public services against fraud.

The Threat Intelligence and Counter Fraud Team

The Threat Intelligence and Counter Fraud (TICF) team is responsible for helping protect the UK Digital Identity Ecosystem.

As part of the Fraud Operations Team, you will support proactive and reactive counter-fraud analysis, helping identify suspicious activity, emerging threats and potential vulnerabilities affecting digital identity services.

You will work alongside experienced fraud analysts, contributing to the day-to-day operation of fraud monitoring and analysis activities.

The role provides an opportunity to develop your analytical skills and understanding of counter-fraud within a delivery-focused environment.

Key Responsibilities:

• Review and triage fraud alerts generated from live service data.
• Identify emerging fraud issues, patterns and trends, escalating concerns where appropriate.
• Support experienced analysts with larger-scale analytical activities and investigations.
• Maintain accurate and up-to-date records of work undertaken, ensuring relevant queues and workstreams are effectively managed.
• Help ensure workloads are prioritised appropriately and activities are completed within required timescales.
• Communicate findings, assessments and potential risks clearly to colleagues and senior members of the operations team.
• Contribute to the continuous improvement of fraud monitoring and operational processes.

Essential Criteria:

• Analytical skills: The ability to identify key trends and movements in data, recognise potential anomalies and determine when further investigation may be required.
• SPL and SQL skills: Experience of query language would be beneficial, but training will be provided where necessary.
• Interest in counter-fraud: An interest in counter-fraud, financial crime, risk management or analytical work.
• Communication: The ability to communicate findings and assessments clearly, both verbally and in writing, including to senior colleagues.
• Teamwork: The ability to work independently when required and contribute effectively as part of a wider team.
• Working at pace: The ability to operate in a targeted, fast-moving environment while maintaining accuracy and attention to detail.
• Problem-solving: The ability to investigate issues, assess available information and identify practical ways to resolve problems or remove barriers.
• Managing priorities: The ability to organise and prioritise workloads effectively, balancing competing demands and delivering work within required timescales.
• Learning and development: A willingness to learn new skills, respond positively to feedback and develop knowledge of fraud analysis and digital identity.

Benefits:

• Alongside your salary of £31,870, Department for Science, Innovation & Technology contributes £9,232 towards you being a member of the Civil Service Defined Benefit Pension scheme.
• A culture of flexible working, such as job sharing, homeworking and compressed hours.
• Automatic enrolment into the Civil Service Pension Scheme, with an employer contribution of 28.97%.
• A minimum of 25 days of paid annual leave, increasing by 1 day per year up to a maximum of 30.
• An extensive range of learning & professional development opportunities, which all staff are actively encouraged to pursue.
• Access to a range of retail, travel and lifestyle employee discounts.