Description
As an Assistant Store Manager at Coolblue, you will lead a motivated team to ensure customers have a great experience and find the right products.
Responsibilities:
- Supervise, coach, and guide your team members on the sales floor and one-on-one.
- Be the point of contact for employees on the work floor with problems and complex customer questions.
- Inspire your team to achieve goals, including a high Net Promoter Score (NPS).
- Collaborate with your team to continuously improve the Coolblue store.
Benefits:
- Competitive salary
- Additional benefits: meal vouchers, eco-cheques, phone subscription, and travel costs
- Hospitalization insurance
- 20 vacation days and 6 ADV days
- Opportunities for growth and development through Coolblue's growth path platform
- Discounts on products sold by Coolblue
- Great work atmosphere with regular team activities and events
- Flat organizational structure
- Cafeteria plan to customize your salary package
Requirements:
- Leadership experience in a customer environment
- Experience working with Key Performance Indicators (KPIs) and translating data into insights and action points
- Fluent in Dutch; proficiency in English is a plus
- Living in the region or having a car
- Availability to work within the store's opening hours, including weekends and evenings
- Strong affinity with consumer electronics
- Ability to coach and motivate colleagues
- Experience with HR tasks, such as conducting interviews and performance reviews, is a plus
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