Description
As an Assistant Store Manager at Coolblue, you will lead a motivated team to ensure customers are happy with their purchases.
Responsibilities:
- Supervise, coach, and guide your team members on the shop floor and one-on-one.
- Be the point of contact for employees on the shop floor with problems and complex customer questions.
- Inspire your team to achieve goals, including a high Net Promoter Score (NPS).
- Collaborate with your team to continually improve the Coolblue store.
Benefits:
- Competitive salary
- Meal and eco-cheques
- Phone subscription and travel costs reimbursement
- Hospitalization insurance
- 20 vacation days and 6 ADV days
- Growth opportunities through Coolblue's growth path platform
- Discounts on products sold
- Great work atmosphere with regular team activities and events
- Flat organization structure
- Cafeteria plan to customize your salary package
Requirements:
- Leadership experience in a customer environment
- Experience working with Key Performance Indicators (KPIs)
- Fluent in Dutch and English
- Availability to work within store opening hours, including weekends and evenings
- Strong affinity with consumer electronics
- Ability to coach and motivate colleagues
- Experience with HR tasks, such as conducting interviews and performance reviews, is a plus
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