Assistant Practice Operations Manager

We are seeking an accomplished, versatile, and highly organised person to join our management team as an Assistant Practice Operations Manager, providing on-the-ground assistant practice management and leadership.

The successful candidate will assist the Senior Practice Operations Manager in the management of the surgery and premises to deliver high-quality care to the patient population.

Responsibilities include:

• Deputising for the Senior Practice Operations Manager in their absence
• Line management of supervisors and oversight of non-clinical team
• Attending and participating in practice meetings
• Maintaining adequate cover for all staff during surgery hours
• Allocating specified tasks requested by doctors and other members of the primary healthcare team
• Dealing with staff issues affecting the working environment
• Ensuring all administrative systems are running smoothly and making recommendations for improvements
• Reviewing and updating practice protocols
• Maintaining clinical registers and overseeing the call/recall process
• Managing practice inventory of equipment and organising repair and replacement
• Ensuring the Health and Safety Policy is updated and carrying out H+S checks

The ideal candidate will have:

• Good standard of education with excellent literacy and numeracy skills
• Leadership and/or Management Qualification or over 2 years of leadership/management experience
• Experience of working in a fast-paced environment, prioritising, delegating, and meeting deadlines
• Ability to drive and deliver change effectively
• Forward-thinking with a solution-focused approach
• Experience of performance management, including appraisal writing, staff development, and disciplinary procedures

Shift patterns will include early morning and evenings.

Salary: £45,705 per year.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.