Assistant Practice Manager

We are seeking an Assistant Practice Manager to join our team at Operose Health in Newham.

The successful candidate will support the Practice Manager in ensuring the smooth running of the practice, including developing efficient systems of management such as IT, Human Resources, and Financial Management.

Key responsibilities include:

• Supporting the Practice Manager and ensuring the smooth running of the practice
• Developing efficient systems of management, including IT, Human Resources, and Financial Management
• Overseeing the day-to-day operation of the surgery and ensuring effective processing of all administrative work
• Liaising with the reception and administration team and leading the attainment of Local and National KPIs
• Promoting the development and identifying training needs of reception staff
• Providing support in achieving personal development objectives and leading the reception staff appraisal system
• Ensuring effective supervision of the reception team's work and coordinating support services for other team members

The ideal candidate will have:

• Reception/customer care experience
• Understanding of health services and a passion for improving lives and healthcare
• Excellent communication and organisation skills
• Ability to work within a team and with wider colleagues
• Must maintain confidentiality and data security and adapt to changing priorities

In return, we offer:

• Annual salary of up to £35,000 depending on qualifications and experience
• 27 days annual leave plus bank holidays pro rata
• Access to our bespoke learning management system
• Opportunities for career development and specialisation
• Car benefit scheme specialising in electric vehicles
• Cycle to work scheme
• Travel season ticket loans
• Discount cards
• Employee wellbeing services including free yoga videos and employee wellbeing app