Description
We are seeking a Commercial Advisor to join our team in Nuevo Laredo, Reynosa, Tamaulipas, Mexico.
As a Commercial Advisor, you will be responsible for improving the customer experience at our branch through personalized attention, promoting and selling products, and ensuring correct referrals to specialized platforms or channels.
Responsibilities:
- Provide exceptional customer service and advice
- Promote and sell products to customers
- Ensure accurate referrals to specialized platforms or channels
- Operate the queue system and migrate customers to digital channels
Requirements:
- Bachelor's degree in Economics, Administration, or Finance (completed or in progress)
- Minimum 6 months of experience in customer service and/or sales
- Minimum 6 months of experience in sales, preferably in the financial sector
- Availability to work Monday to Saturday
Skills:
- Customer orientation and sales focus
- Teamwork
- Results-driven and problem-solving
- Adaptability to change
Benefits:
- Direct hiring by the bank
- Base salary
- Quarterly performance bonus
- Christmas bonus
- Vacation premium
- Life insurance
- Major medical expense insurance
- Loans
- Discounts on bank products
- Active participation in sustainability and social responsibility programs
- Discounts at over 9,000 establishments
- Career development plan
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