Description
We are seeking a Commercial Advisor to join our team at HSBC México. As a Commercial Advisor, you will be responsible for improving the customer experience at our branch by providing specialised attention, focusing on their service needs, advice, promotion, and sale of products to clients.
Responsibilities:
- Provide excellent customer service and advice
- Promote and sell products to clients
- Refer clients to the correct platform or window for special operations
- Operate the queue system and migrate clients to digital channels
Requirements:
- Bachelor's degree in Economics, Administration, or Finance (completed or in progress)
- At least 6 months of experience in customer service and/or sales
- At least 6 months of experience in sales, preferably in the financial sector
- Availability to work Monday to Saturday
Skills:
- Customer orientation and sales skills
- Teamwork
- Results-oriented and problem-solving skills
- Adaptability to change
Benefits:
- Direct hiring by the bank
- Base salary
- Quarterly bonus for performance
- Christmas bonus
- Vacation premium
- Life insurance
- Major medical expense insurance
- Credits
- Discounts on bank products
- Active participation in sustainability/social responsibility programs
- Discounts at over 9,000 establishments
- Career plan aligned with your aspirations
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