Analyst, Case Management

This Analyst, Case Management position is with Aetna's Long-Term Services and Supports (LTSS) team and is a field-based position out of Roanoke, Virginia Region.

The role involves utilizing critical thinking and judgment to collaborate and inform the case management process to facilitate appropriate healthcare outcomes for members by providing care coordination, support, and education for members using care management tools and resources.

Key responsibilities include:

• Evaluating members' needs and eligibility, and recommending approaches to case resolution
• Identifying risk factors and service needs that may impact member outcomes and care planning
• Coordinating and implementing assigned care plan activities and monitoring care plan progress
• Utilizing negotiation skills to secure appropriate options and services necessary to meet the member's benefits and healthcare needs
• Providing coaching, information, and support to empower members to make ongoing independent medical and/or healthy lifestyle choices

The ideal candidate will have:

• 2 years' experience in behavioral health, social services or a related field
• A bachelor's degree or non-licensed master level clinician in behavioral health or human services
• Reliable transportation and willingness to travel up to 75% of the time

The typical pay range for this role is $21.10 - $40.90 per hour.

This position is eligible for a comprehensive benefits package, including medical, dental, and vision coverage, paid time off, retirement savings options, and wellness programs.