Air Export Supervisor

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

Major Duties and Responsibilities

• Review and support day-to-day quotations
• Support product with checking local charges and agreement quotes to ensure minimized potential branch losses
• Have thorough knowledge of the air Export product, including Breakbulk, Gateway & Pricing knowledge
• Plan and support huddles and monthly meetings to discuss market intelligence and delegate workloads within the team
• Take an active role in the transition of new business/updates to existing business
• Grow department revenue in line with District budget targets and management expectations
• Implement new system changes and enhancements into your department
• Suggest system/process improvements
• Assist the Manager with EPE’s on the department in line with the 3+1 Initiative
• Assist the Manager with key staff goal setting and monitoring development
• Support the manager in maintaining accounts payment within 30 days
• Ensure company credit procedures are followed and utilized effectively
• Manage accounts payable to vendors (airlines, truckers etc.) utilizing BNP
• Manage intercompany accounting discrepancies via AJAX report
• Promote compliance in diligently following all company policies and regulations
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations
• Maintain a positive relationship with the Trade Compliance Manager and support all compliance efforts and trainings

Expeditors Key Performance Expectations

• Exceptional Customer Service: Exceeds customer expectations by anticipating, understanding and meeting needs
• Job Execution: Consistently completes quality work that matches job expectations
• Reliability: Consistently meets deadlines
• Collaboration: Displays a willingness to accomplish not only your own job responsibilities but also aid and assist others
• Communication: Effectively listens to others and communicates in a professional manner
• Culture: Exhibits and promotes the company’s 10 cultural attributes
• Personal Growth and Development: Participates in training within the company’s guidelines

Product Supervisor Job-Specific Performance Expectations

• Employee Development: Properly on-boards new hires and ensures team members have clear expectations
• Financial Excellence: Applies expertise to assist department leadership with meeting financial growth and cost savings goals
• Operational Excellence: Monitors and improves product District Excellence and Global Business Operations metrics
• Business Development: Assists department leadership with growing the product's business through involvement in sales and retention programs

QUALIFICATIONS

• Global logistics industry knowledge
• Good computer skills (e.g., MS Excel, MS Word)
• Fluent in English
• Excellent interpersonal and communication skills
• 4 years of industry-specific knowledge
• Graduate of IATA/FIATA introductory course (preferred)