AI Platform Engineer

The International Rescue Committee (IRC) is seeking an AI Platform Engineer to manage and maintain its enterprise AI environment. The successful candidate will be responsible for ensuring the reliability, scalability, and security of AI systems, as well as collaborating with cross-functional teams to drive adoption and innovation.

Job Summary: The AI Platform Engineer will serve as the primary technical administrator for IRC's enterprise AI environments, including Anthropic (Claude) and OpenAI platform deployments. The engineer will manage user access, API key governance, workspace configurations, and environment-level settings across AI platforms. They will also monitor system health, usage patterns, and API performance across AI tools; triage and resolve operational issues as they arise; and maintain and improve observability across AI systems.

Major Responsibilities:

• AI Systems Administration & Operations (40%): Serve as primary technical administrator across IRC enterprise AI environments; manage user access, API key governance, workspace configurations, and environment-level settings; monitor system health, usage patterns, and API performance; and maintain and improve observability across AI systems.
• Integrations & Technical Implementation (35%): Coordinate with DevOps, SW Engineering, and Data Engineering teams on deployment processes, environment access, and infrastructure dependencies; develop lightweight scripts, connectors, and automations to support AI-assisted workflows; and troubleshoot integration failures, data flow issues, and API connectivity problems.
• Monitoring, Resource Optimization & InfoSec Liaison (15%): Track and report on AI resource utilization; serve as technical point of contact with InfoSec team on matters related to AI system security, data handling, access controls, and compliance requirements; and support risk assessments and security reviews for new AI tools or integrations.
• Stakeholder Support & Collaboration (10%): Act as technical resource for program and operations teams adopting AI tools; participate in rollout planning for new AI capabilities; and collaborate with AI Platform Support Director on onboarding documentation and technical guidance materials.

Requirements:

• Hands-on experience administering enterprise AI platforms (Anthropic, OpenAI, Azure OpenAI, or comparable tools)
• Proficiency in Python and/or JavaScript for scripting, automation, and lightweight integration work
• Experience building and maintaining REST API integrations
• Familiarity with version control (Git) and standard deployment practices
• Working knowledge of information security principles as they apply to SaaS and API-based systems
• Ability to communicate technical concepts clearly to non-technical colleagues and program staff

Nice to Have:

• Experience working with Databricks or comparable data/ML platforms
• Familiarity with LLM application infrastructure: prompt pipelines, Model Context Protocol (MCP), other tool-calling integration frameworks, vector databases, retrieval-augmented generation (RAG) patterns, and embedding workflows

What We Offer:

• Competitive salary ($88,277 - $102,451 per annum)
• Comprehensive benefits package, including medical, dental, and vision insurance; flexible spending accounts; 403(b) retirement savings plan with employer match; and employee assistance program
• Opportunity to work with a talented team of professionals who promote critical reflection, power sharing, debate, and objectivity to deliver the best possible services to clients