Description
We are seeking an Assistant Director for our Orfea residences in Dijon, Culmont Chalindrey, and Les Laumes, as well as our central reservations team.
As a close-knit manager, you will be responsible for achieving qualitative, economic, and team objectives under the supervision of the Residence Director.
Key responsibilities include:
- Ensuring customer satisfaction and loyalty through excellent service
- Managing and developing a high-performing team
- Overseeing daily operations, including hygiene, safety, and technical maintenance
- Driving business results and commercial development
- Managing the central reservations team, handling over 90,000 bookings per year
- Remote management of a secondary residence and house
Requirements:
- Bac +2 or Bac +3 qualification in hospitality
- In-depth knowledge of the hotel sector
- Experience in team management and leadership (minimum 2 years)
- Fluency in English
Benefits:
- 13th month salary after one year of service
- Variable bonus based on objectives
- Participation bonus
- Meal compensation and restaurant vouchers
- Advantageous health insurance
- All Heartist Accor card (discounts in Accor hotels and restaurants, as well as partner companies)
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