Description
Leidos is seeking an Active Directory/Exchange Specialist Mid to support efforts for the NMCI/SMIT program. The successful candidate will perform network engineering support for a broad range of programs, including planning, designing, and evaluating various components of the Navy's NMCI network.
The Active Directory/Exchange Specialist Mid is responsible for monitoring events and incidents that affect server and service health across Enterprise and documenting outages.
Key responsibilities:
- Support and manage the operation, servicing, troubleshooting, and account administration of Active Directory (AD), Exchange, Active Directory Application Mode (ADAM), and the Global Address List (GAL)
- Support the operation, servicing, troubleshooting of Active Directory (AD) and Exchange
- Monitor Active Directory, Exchange, DHCP, Domain Controllers, AHDS DMZ and other services using various tools and Microsoft PowerShell
- Adjust simple PowerShell scripts and commands as needed for various results
- Use VMWare to monitor and troubleshoot servers
- Analyze various server and workstation logs to assist with resolutions
- Excellent verbal and written communication skills are a must
- Utilize internal systems to report incidents to leadership
- Take escalations of any alerts/events identified as significant and requiring action
- Ensure the Critical Situation Manager is apprised of all details regarding any significant events or incidents
The ideal candidate will have:
- HS Diploma and 3-5 years of prior relevant experience
- US Citizenship and DoD Secret Clearance
- 8570 Compliant meeting the IAT level certification requirements
- Microsoft Azure Certification AZ-900, AZ-104
- Familiarity with ITIL best practices (ITIL Foundations)
- Knowledge of tools used in an Enterprise organization that aids in Event Management; Incident Management and performance Management to include Service Manager, Remedy, Service Now, Helix
- Experience working in a DoD environment and understanding customer communication
- Experience in a data center environment
- Ability to perform well under pressure and calm end users
- Hands-on Experience in working with DoD networks, including NIPR and SIPR
- Willingness to perform shift work: -6:00PM – 6:00AM ET. -Shift 4: Thursday-Saturday and every other Wed
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