Account Solutions Engineer

You will join the Cisco BeNeLux Solutions Engineering team as an Account Solutions Engineer, focusing on understanding customers' business drivers, goals, and challenges, and translating them into a differentiating value-added technical architectural roadmap based on Cisco's leading-edge solutions.

Your Impact

• Act as a trusted advisor to customers, helping them achieve their goals by sharing technical knowledge and guiding them throughout the solution lifecycle.
• Own the solution design and translate customer requirements into technical solutions, often across multiple technology domains.
• Participate in presales activities, including scoping Statements of Work (SOW), reviewing and creating proposals, and positioning Cisco's value in outcome-based solutions.
• Conceptualize customer requirements, plan implementation strategies, design high-level architectures, and advise cross-functional teams.
• Understand customer markets and industries to identify growth opportunities, risks, and mitigation plans.
• Advocate for current and emerging technology solutions relevant to customer success.
• Build and maintain strong relationships with customer stakeholders and Cisco Customer Experience teams.
• Support presales activities by translating business requirements into technical designs.
• Create and deliver customer collateral, documentation, and knowledge transfer materials.
• Drive customer technology transitions and influence solution architectures.
• Comply with company policies and utilize relevant tools to support professional services strategies.

Minimum qualifications

• Minimum BA degree in an engineering field or equivalent.
• Technical background in multiple technology domains with the ability to translate complex solutions into differentiating and outcome-based added-value to customers.
• Proficiency in written and spoken English and Dutch. French is a plus.

Preferred qualifications

• Experience in presales and solution design.
• Ability to manage complex projects and customer relationships.
• A great teammate who loves to collaborate with sales and technical colleagues.
• Problem-solving and critical thinking.
• Excellent interpersonal and communication skills.
• Passionate about technological innovation.