Senior Engineering Manager, eCommerce

Ford Motor Company is seeking a Senior Engineering Manager for eCommerce to lead the software engineering delivery organization behind Ford.com's vehicle purchase experience.

In this role, you will oversee a multi-layered engineering organization, guiding Engineering Managers who each lead 2–3 Scrum teams of anchors and software engineers building modern front-end experiences primarily in React and Next.js.

Responsibilities:

• Leading and developing a team of Engineering Managers, providing coaching, performance feedback, and career development to build a strong, capable management bench.
• Overseeing end-to-end software delivery across multiple Scrum teams supporting online vehicle purchase capabilities, ensuring predictable, high-quality releases aligned with product roadmaps.
• Partnering with Product Management and Design leadership to translate business objectives and customer purchase-journey priorities into actionable engineering plans and sprint commitments.
• Driving Agile delivery excellence across teams, including sprint planning, backlog health, velocity, and predictability, while removing organizational impediments to team flow.
• Establishing and maintaining engineering standards, front-end architecture patterns, and best practices for React/Next.js development to ensure consistency, scalability, and maintainability across teams.
• Partnering with Architecture and platform/backend engineering teams to ensure front-end capabilities integrate seamlessly with backend and platform services supporting the purchase funnel.
• Monitoring team and delivery health metrics (velocity, quality, cycle time, defect rates) and proactively addressing risks to timelines or quality.
• Championing engineering talent strategy, including hiring, onboarding, skills development, and succession planning across the engineering organization.
• Fostering a culture of technical excellence, collaboration, and continuous improvement across Scrum teams.
• Collaborating with cross-functional stakeholders, including UX, QA, Security, and Compliance, to ensure delivery of secure, accessible, and customer-friendly purchase experiences.
• Communicating delivery status, risks, and dependencies clearly to senior leadership and stakeholders, balancing technical detail with business context.
• Driving resource planning and capacity management across teams, ensuring the right skills are aligned to the right initiatives.
• Promoting engineering rigor around code quality, testing, and release practices, partnering with QA and DevOps to ensure reliable, low-defect releases.
• Championing innovation and evaluation of new front-end technologies, frameworks, and tools that improve developer productivity and customer experience.
• Evaluate and drive adoption of agentic SDLC tools and workflows, partnering with Architecture and Platform teams to ensure responsible, secure, and effective integration into delivery pipelines.

Qualifications:

• Bachelor's degree in Computer Science, Software Engineering, Information Technology, or a related technical field required.
• Master's degree (e.g., MBA, MS in Computer Science, or related) preferred but not required.
• 15+ years of progressive software engineering experience, including significant front-end/web application development.
• 10+ years of people leadership experience, including at least 5+ years managing managers (i.e., leading leaders, not just individual contributors).
• 5+ years of experience leading Agile/Scrum-based delivery organizations, within eCommerce, digital retail, or consumer-facing product environments.
• Prior experience in automotive, retail, or high-traffic consumer eCommerce platforms is a plus.

Benefits:

• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service
• A generous schedule of paid holidays, including the week between Christmas and New Year's Day
• Paid time off and the option to purchase additional vacation time.