Description
Fragomen Philippines has an exciting opportunity to join the firm as a Business Immigration Consultant, focused on providing end-to-end immigration support and advisory to clients.
Responsibilities
- Performs a wide range of varied case/matter-related duties requiring specialized knowledge/skills in employment-based immigration matters
- Responsible for seeing each case through from end to end
- Advises clients on Philippines immigration regulations, procedures, and requirements, and policies
- Maintains good communication and relationship with clients' main contacts and ensures that they are kept fully informed on progress of cases
- Reviews instructions and information for each new case and advises clients and assignees accordingly, including identifying key issues that may impact start date of assignment, immigration formalities, and visa requirements
- Researches, prepares, and formulates advice for clients
- Maintains constant contact with clients and local authorities responsible for processing immigration applications
- Ensures accurate, complete, and technically correct immigration applications are submitted in a timely manner
- Manages case work efficiently and effectively within agreed timeframes
- Is fluent with case management and/or other reporting tools, internal policies on risk management, and technologies used to manage data and information
- Updates the firm's case management system and maintains client files in accordance with the firm's practice protocols and service level agreement
- Assists in compiling metrics/reports as required under contractual agreement with clients
- Attends to invoicing on completion of each case
- Participates in conflict resolution and management of client expectations
- Develops, maintains, and encourages a positive development of relationship with clients and other stakeholders
- Ability to troubleshoot issues and support management when client escalations arise
- Works with moderate supervision/guidance and is accountable for individual results and impact on team
- Ability to mentor/guide junior-level case workers
- Participates in business process improvements, technical training, and other projects as required
Qualifications & Experience
- A good degree in any discipline with 3 to 4 years of Philippines immigration work experience (preferably)
- Ability to demonstrate attention to detail
- Excellent written and verbal communication skills
- Achieves a high level of productivity
- Ability to multitask in a fast-paced environment with competing demands
- Meets assigned deadlines and communicates case progress/status/issues to supervisor
- Demonstrates flexibility and initiative regarding assignments for self and team
- Ability to contribute to a positive work environment
At Fragomen, we offer excellent training and the opportunity to work with knowledgeable professionals and immigration law specialists.