Description
Join M&S as a Customer Assistant in our Food section, where you'll be at the frontline of the UK’s fastest-growing retailer. You will provide exceptional customer service, work effectively in a high-pressure environment, and contribute to driving sales growth.
Responsibilities:
- Deliver five-star service at pace, ensuring customers feel valued
- Confidently recommend and sell new food products
- Utilise digital tools, such as the Sparks App and in-store devices, to enhance the customer experience
- Contribute to a positive, high-energy environment, supporting colleagues in delivering a seamless customer experience
- Adapt to changing demands of the retail environment, working across various areas of the store
Requirements:
- Digital confidence and ability to use digital tools
- Resilience and commitment to delivering exceptional customer service
- Ability to work in a high-pressure environment
- Flexibility to work varied shifts and adapt to changing demands
Working Pattern:
- Wednesday 22:00-05:00
- Thursday 22:00-05:00
- Friday 22:00-05:00
Note: Due to operational requirements, all successful candidates may be asked to work up to full-time hours in the weeks commencing 13th and 20th December.
Benefits:
- Opportunity to work with a leading retailer
- Competitive pay rates
- Chance to develop skills and advance in your career