Manager, Revenue Operations, SG

About the Role

We are looking for a Manager, Revenue Operations, SG to join our Strategy & Operations team at Airwallex. As a key member of the team, you will be responsible for managing and improving our revenue operations processes.

Key Responsibilities

• Manage the account handover process between Field/Mid-Market Business Development, Customer Success Managers, and Account Managers to ensure smooth execution of account transitions.
• Conduct quality checks on account handovers and maintain up-to-date documentation and workflows.
• Design and execute sales incentive programs for the SME team, including data cleansing and analysis, and communicate incentive structures to Field/Mid Market Account Executives.
• Develop and maintain streamlined documentation for incentive schemes and collaborate with cross-functional teams to design and implement incentive programs that align with business goals.
• Prepare and update client-facing materials, including presentations, proposals, and reports, to support the sales team.

Qualifications

• Bachelor’s degree or higher from a reputable university.
• 3+ years of experience in sales operations, revenue operations, or a related field.
• Experience in a large-scale technology or financial services company is highly preferred.

Required Skills

• Strong analytical and data analysis skills, with proficiency in tools such as Excel, SQL, or BI tools (e.g., Tableau, Power BI).
• Excellent communication and collaboration skills, with the ability to work effectively across teams.
• Detail-oriented with strong organizational and project management skills.
• Familiarity with CRM systems (e.g., Salesforce) and sales enablement tools.