CCTV Operative

We are seeking a CCTV Operative to join our team in West Bromwich. As a CCTV Operative, you will be responsible for providing a professional and effective security presence, ensuring the safety and security of employees, visitors, contractors, property, and assets.

Key Responsibilities:

• Maintain a visible security presence throughout the site
• Conduct regular internal and external patrols
• Monitor and control access and egress points
• Verify identification and credentials of visitors, contractors, and staff
• Prevent unauthorized access, theft, damage, or criminal activity
• Respond promptly to security incidents, alarms, and emergencies

CCTV Monitoring:

• Monitor CCTV systems in accordance with company procedures and data protection regulations
• Identify and report suspicious activity or security breaches
• Maintain accurate records of CCTV incidents and observations
• Assist management and law enforcement with CCTV footage reviews when required
• Ensure all CCTV equipment is operational and report faults immediately

Safety & Compliance:

• Conduct routine health and safety inspections
• Report hazards, maintenance issues, and security concerns
• Assist with emergency evacuations and fire alarm activations
• Follow all site-specific security procedures and company policies

Administration & Reporting:

• Complete daily occurrence books, incident reports, and shift handover notes
• Record visitor, contractor, and vehicle movements accurately
• Maintain clear communication with site management and fellow security personnel
• Produce detailed written reports following incidents

Requirements

• Valid SIA Door Supervisor Licence
• Previous experience in a security role
• Experience monitoring CCTV systems
• Good communication and customer service skills
• Ability to remain calm under pressure
• Strong observation and attention to detail
• Ability to work independently and as part of a team
• Basic IT and report-writing skills
• Flexible approach to working days, nights, weekends, and public holidays

Desirable Requirements

• CCTV Public Space Surveillance (PSS) Licence
• First Aid qualification
• Experience within retail environment
• Knowledge of health and safety procedures