Business Support Coordinator

Flexport is seeking a Business Support Coordinator to join our team in Bangkok. As a Business Support Coordinator, you will manage the end-to-end documentation lifecycle for tax invoices and withholding tax certificates, ensuring accuracy, compliance, and timely processing in line with Thailand Revenue Department requirements.

Responsibilities:

• Tax Invoice & WHT Certificate Management: Serve as the primary point of contact for the local firm issuing paper tax invoices, receiving and logging each batch upon arrival. Distribute tax invoices to customers once payment has been received. Collect original WHT certificates from customers for each payment to substantiate tax credits and ensure compliance with Thailand Revenue Department requirements.
• Document Archiving & Filing: Scan and upload tax invoices and WHT certificates into Core or the designated Google Drive folder, maintaining a consistent, audit-ready folder structure. Organize and retain physical files securely, categorized by document type, vendor/customer, and period, in compliance with Thailand's 5-year retention requirement.
• Finance Team Coordination & Filing Support: Act as the primary point of contact for document requests from the Finance team and external advisors. Coordinate with Finance and external tax advisors to provide requested documents, schedules, and supporting records in a timely manner.

Requirements:

• 1–2 years of experience in finance support or document management roles, ideally with familiarity in Thailand tax invoice and withholding tax requirements
• Proficiency in Google Workspace (Drive, Sheets, Docs) and general computer literacy
• Experience using ERP or operational systems is a plus (training on Core will be provided)
• Strong attention to detail and organizational skills
• Good command of written and spoken English