Description
The General Merchandise Team Leader role at Target involves leading a team to deliver exceptional guest experiences, driving sales growth, and maintaining a safe and compliant work environment.
The starting pay range for this position per hour is $21.75 - $23.75, with a full pay range of $21.75 - $37.00 per hour.
Key Responsibilities:
- Deliver guest experience commitments to create an Easy, Inspiring, and Friendly guest experience
- Ensure every team member understands and consistently delivers on Target's guest experience commitments and consistent operations
- Actively observe and provide feedback, holding team members accountable while recognising great guest experience moments
- Review area guest, financial, and team outcome metrics to identify opportunities and take action to improve
- Lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement
- Educate team members on operational procedures and their impact on inventory management, store profitability, and product availability
- Help assess reporting to identify gaps in GM processes and develop plans to resolve them
- Be an expert in operations, accuracy, process, and efficiency
- Assign daily tasks to team members based on planned workload and guest traffic patterns
- Establish clear goals and expectations and hold team members accountable
- Lead pick, pack, and ship fulfilment work accurately and assess reporting in fulfilment to identify gaps
- Enable a consistent experience for guests by ensuring product is in stock, available, accurately priced, and signed on the sales floor
- Stay informed about relevant trends and products to educate team members
- Evaluate candidates for open positions and develop a guest-centric team
- Identify team members for future leader positions and utilise growth development to build a talent pool
- Support guest services such as back-up cashier and digital fulfilment processes
- Demonstrate inclusivity by valuing diverse voices and approaches
- Demonstrate a culture of ethical conduct and follow all Target policies and safety procedures
- Lead and demonstrate a safety culture through modelling and recognising safe behaviours
- Model the execution of physical security processes to enhance the in-store security culture
Requirements:
- High school diploma or equivalent
- Age 18 or older
- Previous retail experience preferred but not required
- Ability to lead and hold others accountable
- Effective communication skills
- Ability to work independently and as part of a team
- Capability to remain focused and composed in a fast-paced environment
- Welcoming and helpful attitude towards all guests and team members
Benefits:
- Comprehensive health benefits and programs
- 401(k)
- Employee discount
- Short-term disability
- Long-term disability
- Paid sick leave
- Paid national holidays
- Paid vacation