Business QA AI Lead

Some careers have more impact than others. If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

We are currently seeking an experienced professional to join our team in the role of Business QA AI Lead.

Principal Responsibilities

• Lead and support QA automation initiatives across web and mobile platforms.
• Work with business, technology, QA and delivery teams to improve testing efficiency, coverage and quality.
• Support digital delivery by applying automation-first and engineering-led testing practices.
• Explore and implement AI-enabled QA solutions, including AI Agent use cases for Business QA.
• Provide technical guidance to QA colleagues and support automation and AI capability uplift.
• Coordinate with stakeholders to ensure automation deliverables align with project priorities and timelines.

Requirements

• Experience in QA automation, software engineering, digital delivery or change management.
• Experience in AI Agent development or AI-enabled software delivery/testing is a must.
• Experienced in Mobile Automation is a must.
• Strong hands-on experience in web automation testing, such as Selenium, Playwright or Cypress.
• Experience in mobile automation testing for iOS and/or Android, such as Appium.
• Good programming skills in Java and/or Python.
• Good understanding of test automation strategy, testing lifecycle, CI/CD and quality engineering practices.

What You'll Achieve You'll achieve more when you join HSBC. HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count.