Description
We are seeking a skilled Makeup Artist Salesperson to join our team at Charlotte Tilbury in Monterrey, Mexico.
As a Makeup Artist Salesperson, you will be responsible for promoting and creating an exceptional makeup experience in-store, representing Charlotte Tilbury products and image. You will work as part of an elite team to drive sales through exceptional makeup artistry.
Responsibilities:
- Sales: Achieve and exceed personal sales targets, including Key Performance Indicators (KPIs) such as Average Sales per Unit (ASPU) and Items per Transaction (IPT)
- Collaborate with the team to achieve and exceed team sales targets
- Create brand awareness through product knowledge sharing and demonstrations
- Present new product launches
- Demonstrate proactivity and creativity within company guidelines
- Promote the Tilbury Touch service
- Customer Service: Provide exceptional customer service, leading by example to promote the Tilbury Touch
- Resolve customer queries efficiently and effectively
- Invite customers to experience personalized makeup sessions
- Work quickly and accurately under tight deadlines
- Seize opportunities to deliver exceptional service to each customer
- Teamwork: Support event execution
- Demonstrate a positive and cooperative attitude
- Contribute to individual and team development plans
- Maintain high standards of punctuality and time usage
- Support and maintain open communication, professionalism, and creativity
- Operations: Ensure the counter is ready for customers from opening to closing
- Maintain excellent hygiene standards on the counter
- Clean display units, tools, and testers throughout the day
- Maintain technology at the point of sale, including iPads, sound systems, and advertising screens
- Help maintain required inventory levels, including stock rotation and timely replenishment
- Comply with company loss prevention procedures and security policies
- Implement visual materials, new launch displays, and promotional materials as directed
- Complete administrative tasks accurately and on time
- Report operational issues for resolution
Requirements:
- Medium to high makeup skills
- Basic makeup training preferred
- Knowledge of makeup brands (classic, new, indie) and trends
- Basic skincare knowledge
- Proven sales performance or recommendation letter
- Minimum one year of experience in department stores and sales
About Charlotte Tilbury: Charlotte Tilbury understands the power of beauty like no one else. With over 25 years at the forefront of the makeup industry, working with top models, celebrities, and designers, Charlotte has distilled her secrets into a curated collection of skincare, makeup, and fragrances.