Product Manager/Agile Master, AI and Digital Products

Charles River Associates is seeking a Product Manager / Agile Master to help accelerate the development and adoption of AI-enabled tools and digital capabilities across CRA’s practice areas.

The ideal candidate is a senior product-minded agile operator who can move comfortably between business strategy, consulting workflows, AI-enabled product development, and disciplined execution.

Key Responsibilities

• Product Discovery and Requirements: Work with domain experts across CRA’s practice areas to identify, structure, and prioritize AI and digital product opportunities; facilitate discovery sessions, user interviews, stakeholder workshops, and user story mapping sessions with consultants, corporate staff, data experts, and engineering teams; translate complex consulting workflows into clear product requirements, user personas, user journeys, epics, user stories, acceptance criteria, and success metrics.
• Roadmap, Backlog, and Prioritization: Create and maintain product roadmaps, prioritized backlogs, release plans, sprint plans, decision logs, and delivery artifacts that technical teams can execute against; clarify scope, minimum viable product definitions, release criteria, dependencies, decision rights, and definitions of done.
• Agile Delivery and Team Enablement: Run agile delivery processes across cross-functional teams, including sprint planning, backlog refinement, daily standups, sprint reviews, retrospectives, release planning, and cross-team dependency management; maintain delivery visibility through burn-down or burn-up reporting, RAID logs, dependency maps, release dashboards, and concise executive-ready status updates.
• Stakeholder Alignment and Governance: Serve as the connective tissue between senior stakeholders, practice experts, technical teams, and corporate functions; facilitate structured decisions when stakeholders have competing priorities, unclear ownership, unresolved risks, or differing definitions of success.
• Adoption and Continuous Improvement: Plan demos, pilot programs, beta feedback loops, launch communications, training materials, adoption support, and post-release reviews; collect feedback from consultants and corporate users and translate it into prioritized enhancements, usability improvements, and process changes.

Desired Experience

• Bachelor's degree in Software Engineering, Engineering, Product Management or related discipline, advanced degree welcomed;
• 5-8+ years of experience in product management, agile delivery, scrum leadership, business analysis, digital transformation, AI product operations, or technology-enabled consulting.
• Demonstrated experience translating ambiguous business needs into structured requirements, user stories, acceptance criteria, roadmaps, release plans, and delivery plans.
• Hands-on experience running agile ceremonies and managing cross-functional product backlogs in Jira, Azure DevOps, or comparable tools.

Career Growth and Benefits

• CRA’s robust skills development programs, include formal and informal programs, encouraging you to thrive as an individual and team member.
• We offer a comprehensive total rewards program including a superior benefits package, wellness programming to support physical, mental, emotional and financial well-being, and in-house immigration support for foreign nationals and international business travelers.