Manager, People Analytics & Insights

We are seeking a Manager, People Analytics & Insights to support the delivery of the Group People Analytics agenda by developing actionable workforce insights, maintaining data governance standards, and partnering with HR and business stakeholders to support data-driven workforce decisions.

The role involves translating business requirements into meaningful analytics solutions, driving data quality improvements, and ensuring consistent and reliable HR reporting across the Group.

Responsibilities:

• Develop and deliver regular and ad hoc workforce analytics, dashboards, and reports to support HR and business decision-making.
• Analyze workforce trends across key people metrics, including headcount, turnover, hiring, internal mobility, talent development, engagement, learning, and diversity.
• Generate actionable insights and recommendations to support workforce planning, talent management, and organisational effectiveness initiatives.
• Support predictive and advanced analytics initiatives by preparing data, validating outputs, and translating findings into business actions.
• Collaborate with HR Business Partners, Centres of Excellence, and Business Units to understand analytics requirements and provide data-driven solutions.
• Lead the design, development, and continuous improvement of AI-powered People Analytics solutions.
• Partner with HR, Technology and Innovation Team to identify opportunities to automate insight generation and enhance decision-making through AI and machine learning.
• Translate business questions and workforce challenges into AI-enabled use cases and analytics products.
• Define business requirements, prompts, guardrails, and success metrics for workforce insights agents and HR AI solutions.
• Develop scalable workforce intelligence capabilities that proactively identify people risks, workforce trends, talent opportunities, and emerging business challenges.
• Ensure AI solutions are aligned with Group governance, responsible AI principles, data privacy requirements, and regulatory standards.
• Monitor AI solution effectiveness, adoption, accuracy, and business value realisation through ongoing measurement and optimisation.
• Design, develop, and maintain HR dashboards and self-service reporting solutions using approved visualisation platforms, e.g., PowerBI.
• Ensure consistent reporting definitions, calculations, and standards across Business Units.
• Produce recurring management reports and workforce metrics for Group HR leadership and business stakeholders.
• Manage reporting enhancements and identify opportunities for automation and process improvement.
• Act as a trusted analytics partner to HR teams and business stakeholders by providing timely and relevant workforce insights.
• Translate business challenges into analytical questions and actionable recommendations.
• Present findings and insights in a clear and compelling manner to HR and business audiences.
• Support change management and adoption of analytics solutions across markets and functions.
• Ensure accuracy and maintenance of group-wide cross-entity movement records and Senior Management data.

Requirements:

• University graduate with 12–15 years' experience in HR and/or people insights role.
• Experience with Workday or any other HCM SaaS.
• Experience with PowerBI or any other Reporting Platform.
• Strong interpersonal, communication, and presentation skills; ability to influence and lead without authority.
• Conceptual thinker, process-oriented, with proven analytical and problem-solving skills.
• Optimistic, adaptable, and able to thrive in fast-paced environments.
• Global mindset, passion for diversity, and ability to build trusted relationships across cultures.