Senior Solutions Architect

Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale , unleashing the potential of businesses and people.

As a Senior Solutions Architect (SA) at Elastic you will serve as a technical authority and trusted advisor to our sales team, customers, partners and community.

Responsibilities

• Serving as the technical point of contact for some of our biggest clients within the Enterprise Sector.
• Developing a deep understanding of customers' goals and objectives, and articulating how our offerings address their needs.
• Creating and owning value-based relationships at all levels in customer organisations.
• Actively participating in all phases of planning and execution for your territory, from initial discovery to the technical win.
• Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings, and at events such as meetups and conferences.
• Advising the sales team on effective ways of positioning Elastic products, solutions and services.
• Onboarding, educating and enabling our partners, and supporting them in sales cycles.
• Creating collateral, contributing to programs and collaborating with other Elasticians to meet individual client needs.
• Being the voice of the customer and community to communicate needs, gaps, and enhancements to our engineering and leadership teams.
• Deepening both your sales and technical skills through self-driven education while taking advantage of all the professional development opportunities provided by Elastic.

Requirements

• Min 4 years of success in a technical presales role - selling, demonstrating and implementing technology to earn your customer's trust
• Experience in at least one of those technologies/solutions is a must: enterprise search, observability or cybersecurity
• Experience with cybersecurity is a strong advantage
• Experience working within the Enterprise sector, and having the understanding to stay competitive and successfully navigate the sector's unique challenges
• A demonstrable ability to articulate and sell the benefits of modern platforms, software and technologies.
• A real passion for being curious and a continuous learner. You are someone who invests in yourself as much as you invest in your professional relationships.
• A history of successful customer relations where you developed an understanding of what made a difference, and devised architectures that helped meet a goal, tackle a problem, or outpace competitors.
• An ability to influence. Have you more than once convinced a team you worked for of an idea, technology, or architectural pattern?
• The ability to inspire groups, both large and small.
• A willingness to travel 30% within a region, as well as occasionally internationally.
• Fluent in English (business level)

Benefits

• Competitive pay based on the work you do here and not your previous salary
• Health coverage for you and your family in many locations
• Ability to craft your calendar with flexible locations and schedules for many roles
• Generous number of vacation days each year
• Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service
• Up to 40 hours each year to use toward volunteer projects you love
• Embracing parenthood with minimum of 16 weeks of parental leave