Description
The Guy's and St Thomas' Assistive Communication Service is seeking an enthusiastic individual with experience working with people with disabilities, skills in working with Windows and Apple software and hardware, and a passion for Augmentative and Alternative Communication (AAC).
The post holder will be primarily responsible for the programming and updating of communication software on the communication devices. This will include the service and maintenance of the communication devices, as well as conducting software / equipment review clinics with clients.
Key responsibilities:
- Manage specialist assistive communication software and equipment
- Undertake visits to patients across north and south east London
- Monitor and maintain all equipment, electronic assistive communication devices, and software
- Create and maintain an organised store of equipment and accurate equipment databases
- Develop and maintain Standard Operating Procedures (SOPs) relating to the post holder's area
- Ensure Information Governance standards are followed at all times
- Train other staff as required in the setup of software applications and in the operation and care of a limited range of equipment
Requirements:
- Relevant degree or NVQ Level 5 equivalent education
- GCSE Maths & English
- Experience of using a wide range of IT applications, Windows / Office, including Windows 10/11 & IOS at an advanced user level
- Previous experience working directly with patients with communication needs in a health, social care, or education setting
- Experience of AAC (Augmentative and Alternative Communication) or assistive technology
- Excellent communication / interpersonal skills and ability to liaise effectively with patients/carers and staff at all levels face to face and on the telephone
- Ability to work flexibly within a team environment, able to work independently and on own initiative